RECLAIM Policies
$500 deposit and any subsequent payments are non-refundable, except in one case: if your application is not approved following our review process, any payments made will be refunded in full.
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Your private health screening is completed as part of your application, before any payment is collected. If your application isn't approved, no deposit will have been taken.
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Your remaining balance is due by December 8, 2026, regardless of when you applied. If payment is not received by this date, your spot may be released to another applicant.
If you need to cancel after your spot is confirmed, please reach out to us as soon as possible. While payments are non-refundable, we're happy to talk through your situation.
We ask all guests to:
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Treat fellow guests, facilitators, and staff with respect at all times.
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Refrain from alcohol and recreational drug use for the duration of the retreat.
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Honor the group container, this includes being present for scheduled sessions and respecting the space others need during theirs.
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Follow the preparation guidelines provided to you individually before the retreat.
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Be mindful of romantic and sexual boundaries throughout the retreat, both with fellow guests and with facilitators and staff.
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Stay with the group during and after ceremony. Please don't wander off alone at night, and let a facilitator know before stepping away from the space.
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If a concern comes up, we'll always try to resolve it directly with you first. In serious cases, we reserve the right to ask a guest to leave the retreat without refund if their behavior threatens the safety or wellbeing of the group.
During your stay, Lunita hosts an optional one-hour group photoshoot. If you'd prefer not to be included, let your facilitators know in advance and we'll make sure the photographer is aware before the session. Guests who participate are photographed under Lunita's own release, meaning Lunita retains rights to use those images for their own promotional purposes going forward.
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Karina and Alex may take photos or video during the retreat for RECLAIM's marketing and promotional use, separate from Lunita's photoshoot. If you'd prefer not to appear in any of our content, let us know at any point during your stay and we'll make sure to leave you out.
This policy explains how RECLAIM collects, uses, and protects your personal information.
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What we collect
When you apply, we collect your name, contact information, and payment details. If you're accepted, we also collect health and medical information through a private screening process, used solely to evaluate your safety and eligibility for the retreat.
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How we use it
Your information is used to process your application, communicate with you, coordinate your stay with our venue partner, Lunita Jungle Retreat, and handle payment.
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Who we share it with
We share only what's necessary with Lunita Jungle Retreat for logistics, and with our payment processor to handle transactions. We do not sell your personal information to anyone.
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Medical information
Health information you share with us is treated with additional care. It's accessible only to Karina and Alex, and used only to evaluate your safety and readiness for this retreat.
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Your rights
You can request access to the information we hold about you, ask us to correct it, or request that we delete it, by contacting us directly.
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Data retention
We keep your information only as long as needed to fulfill your application and retreat experience, or as required by law.
Before your retreat, you'll complete a private medical screening and liability waiver as part of your acceptance.